Resolving Disputes Through Skilled, Neutral and Confidential Facilitation
Mediation Services in Queensland
Mediation is a structured, confidential process that helps people resolve disputes when direct communication has become difficult or unproductive. As an accredited mediator and barrister, Sue-Ellen Wright provides a calm and impartial environment where individuals, families, workplaces and organisations can address conflict constructively and reach practical, mutually acceptable outcomes.
Mediation allows parties to maintain control of their decisions, reduce stress, and avoid the financial and emotional burden of litigation.
What Is Mediation?
Mediation is a voluntary, solution-focused process facilitated by an independent and impartial mediator. Unlike counselling or legal representation, a mediator does not give advice or take sides. Instead, the mediator supports parties to:
- Clarify issues in dispute,
- Explore options,
- Improve communication,
- Reach workable agreements,
- Rebuild respectful interactions where possible.
Mediation can be conducted face-to-face, via videolink, or by shuttle mediation when direct communication is difficult.
Sue-Ellen applies a structured yet flexible process grounded in fairness, neutrality, and clear communication.
Types of Mediation Sue-Ellen Facilitates
Sue-Ellen provides mediation services across a wide range of personal, interpersonal and professional disputes, including:
Interpersonal conflict
Disagreements between friends, family members, neighbours or adult relatives.
Workplace disputes
Issues between colleagues, managers and employees, team members or departments.
Relationship breakdown (non-family-law contexts)
Communication issues between non-parenting adults, blended family members, or situations not requiring an FDR certificate.
Community or organisational disputes
Clubs, committees, volunteer groups, and community associations experiencing conflict.
If you are unsure whether your situation is suitable for mediation, you are welcome to contact Sue-Ellen directly for confidential guidance.
Benefits of Mediation
The goal of mediation is not to determine who is right or wrong – but to help the parties move forward with clarity and mutual understanding. Mediation offers significant advantages over adversarial processes:
Confidential: discussions remain private
Impartial: the mediator does not take sides
Flexible: parties shape the outcomes
Efficient: often resolved in one session
Cost-effective: far less expensive than court
Relationship-preserving: encourages respectful communication
Empowering: decisions remain with the people involved
Is Mediation Right For You?
Mediation is suitable when:
- communication has broken down
- a neutral space is needed to have a difficult conversation
- emotions or tensions are preventing progress
- there is a desire to avoid legal proceedings
- parties want a quicker, more collaborative solution
Mediation may not be appropriate when:
- there are safety concerns
- someone is unable or unwilling to participate
- a court-directed finding is required
If you are unsure, Sue-Ellen will discuss your circumstances in confidence to determine whether mediation is appropriate.
Preparing for Your Mediation
To make the most of mediation, parties are encouraged to:
- Consider the key issues causing conflict
- Reflect on what they hope to achieve
- Gather any documents relevant to the dispute
- Think about possible options or compromises
- Seek personal or professional support if needed
- Approach the session with an open and respectful mindset
Mediation works best when each person is willing to engage constructively and contribute to a forward-focused discussion.
What To Expect During Mediation
Mediation typically involves:
- Private intake sessions (separate pre-mediation meetings)
- A joint mediation session (or shuttle format if preferred)
- Identification of issues and shared goals
- Guided discussion to explore options
- Negotiation toward agreements
- Documenting outcomes when agreement is reached
As the mediator, Sue-Ellen Wright ensures the process remains fair, respectful and balanced.
Sue-Ellen is known for her calming and friendly nature, and leads sessions respectfully and confidentially.
Why Choose FDR Over Court?
Avoids adversarial conflict
Faster resolution
Lower financial cost
Less stress for all involved
Preserves ongoing relationships
Tailored solutions instead of rigid court orders
Mediation empowers individuals to find common ground and move forward with clarity.
Work With Sue-Ellen
If you would like to engage Sue-Ellen for mediation, please complete the contact form or submit an enquiry. She will call you to discuss your situation, explain the intake process and outline suitable mediation times.
Mediation sessions are available via videolink, telephone or in-person, depending on the needs of the parties and the nature of the dispute.
OUR SERVICES
Family Dispute Resolution
A structured, child-focused process to help separating or separated parents resolve parenting and property issues without going to court.
Barrister Services
Court representation, written advice and advocacy across family law, domestic violence, estates, child protection and civil matters.
Mediation Services
Neutral and confidential facilitation to assist individuals, workplaces, families and organisations to resolve conflict constructively.
Sue-Ellen Wright respectfully acknowledges the Traditional Custodians of the land on which she lives and works. She honours their enduring connection to land, waters, culture, and community, and pays deep respect to Elders past and present.
She extends this respect to all Aboriginal and Torres Strait Islander peoples who visit this website, and acknowledges their rich contributions to storytelling, knowledge-sharing, and the wellbeing of our communities.
EsueW Mediations
Office Hours
Brisbane based mobile service, for most Australian locations.
Daily - 9:00 am to 5:00 pm
Closed - Weekends and Queensland Gazetted Public Holidays